GENERAL INFOS/FAQ'S
General Information
Shipping
Please allow 4-7 days for your order to be shipped. My jewelry is hand-crafted, packaged, processed and shipped by me, due to this please remember to be kind and patient whilst I prepare and send off your order.
Customs and Taxes
Please note that it's important to be aware that your destination country may impose duties and taxes on the shipment upon its arrival.Please be mindful that you are responsible for covering any additional charges that may arise as a result of these customs duties and taxes. For more detailed information, we recommend getting in touch with your local customs office to better understand the specific regulations and fees applicable in your region.
Return/Refund Policy
All sales are final. I do not accept returns. In the event of any issues with your items or damage caused by customer mishandling, contact me and for repairing the jewelry.
Once your parcels have left our premises, please understand that I am no longer accountable for them. When it comes to international orders, it's important to note that we do not handle customs fees. Prior to making a purchase, we strongly advise you to thoroughly research and understand your own country's customs policies and fees.
Care Informations
To keep your jewelry looking its best, I recommend removing it before swimming, bathing, or exercising. Avoid exposing it to harsh chemicals like oils and perfumes. It’s also best not to wear your jewelry in saltwater or chlorinated pools.
While the solder is water-resistant, excessive exposure can cause tarnishing over time. Every order includes a polishing cloth to help maintain your jewelry’s brightness and shine. However, it’s completely normal for your pieces to develop a natural patina over time.
I use stainless steel chains and hoops, which are durable and resistant to tarnish, ensuring your jewelry stays beautiful for longer.
I'm using lead free solder for the jewelry making.
Ring size
If you do not know your ring size, you can go to your local jeweler to have your finger measured.
You can also measure it yourself at home.
1. Wrap a string or strip of paper around your finger. (Make sure that it isn't too tight around your finger.)
2. Mark the point where the strings intersect and cut.
3. Measure the string or paper with a ruler.
4. Research your ring size with the length of the string